🔹 Return Policy
Customers can return products within 14 days of receiving their order.
The item must be unused and in its original condition.
Return shipping costs are the customer’s responsibility unless the item is defective.
🔹 How to Return an Item
Contact our support team at weiseperle.kontakt@gmail.com
Provide your order number and the reason for the return.
Send the item to the specified return address.
After inspection, the refund will be processed back to your original payment method.
🔹 Exchange Policy
If you receive a damaged or incorrect item, we will cover the return shipping cost for the exchange.
Customers must request an exchange within 7 days of receiving the product.